Wellbeing Report 2023 - Navigating Workload and Wellbeing

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In our 2023 Wellbeing Report, we examine workloads in Aotearoa New Zealand, and the impact too much work – and too little – can have on wellbeing and organisational outcomes.

The old adage says, “If you want something done, ask a busy person.” While there’s a lot of truth in that – insofar as, often, the busier we are, the better we are at managing our time – there can also be repercussions for the individual and the workplace when we pile workloads too high.

Using data from our Workplace Wellbeing Assessment, our report shows that working New Zealanders with high workloads have twice the odds of experiencing high psychological distress and three times the odds of intending to quit their jobs in the next six month.

What does it mean to navigate workload and wellbeing?

What’s important, and what this report aims to address, is how to work towards realistic workloads, and healthy work patterns, with the end goal being that everyone is producing better work as a result. It’s also vital to recognise that how one person approaches their work and what resources they need will be different to the next.

Many of us are likely to think about workload that is too high, but we shouldn’t ignore the other side of workload. When there is too little to do, or workloads are unpredictable or unclear, this can also negatively impact on job satisfaction and mental wellbeing, and compromise performance.

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Learn how to navigate workload and wellbeing

In this report we explore:

  • employers’ legal obligations when it comes to workload
  • consequences of high workload, with a spotlight on burnout
  • how to manage healthy rhythms within teams
  • what organisations and managers can do to plan and distribute workload more effectively to reduce employee burden
  • ways to encourage breaks, not burnout, by proactively balancing challenge with recovery

Get in touch if you’d like to find out about how we assess and track workload in organisations and how we can help you to create a healthier, more productive workforce.

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About the Navigating Workload and Wellbeing Report data

Research findings are based on survey data collected during 2022 from working New Zealanders (N =7597) who work in a variety of organisations and industries.

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