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We are a dynamic team of registered New Zealand physiotherapists , with over 60 years of combined and varied experience. We are all highly committed to continuing professional development and evidence-based practice. Between us, we will find a treatment approach that is best suited to you.
We do not provide Emergency medical care or specialised neurological services (outside of concussion management).
PhysioFIRST is now part of the Geneva Healthcare Group.
Clinic address: 75 Customhouse Street, Gisborne
Phone: 06 867 0683
We provide professional assessment, treatment, and rehabilitation to help you stay at work, return to work or sport, and improve your overall wellbeing.
Our services cover:
Therapeutic treatment: Acupuncture, joint mobilisation/manual therapy, soft tissue therapy, strapping.
Rehabilitation & recovery: Functional restoration, work hardening, chronic pain management, acute sports injuries, post-op physiotherapy.
Education & prevention: Moving and handling training, back re-education, biomechanical assessment, injury prevention, arthritis management.
Workplace support: Workplace assessments and ergonomic advice
Our experienced physiotherapists diagnose and manage a wide range of musculoskeletal injuries — including pain or injury involving bones, tendons, ligaments, and muscles. We also treat complex and chronic conditions that may persist long after an initial injury.
We commonly treat:
Spine & nerve pain: Back and neck pain, sciatica, headaches, whiplash.
Joint & mobility issues: Arthritis, joint pain, joint replacements, post-fracture rehab.
Sports & soft tissue injuries: Muscle and ligament strains, tendonitis, repetitive strain injuries, muscle imbalance, postural issues.
Rehabilitation & ongoing conditions: Chronic pain, pre/post-operative exercise, concussion, pregnancy-related pain.
Plus many other musculoskeletal conditions.
Our physiotherapists use a range of evidence-based treatments to support recovery, reduce pain, and restore movement.
Our treatment approaches include:
Hands-on therapy: Mobilisation and manipulation, manual therapy, soft tissue massage, cupping.
Movement & exercise: Exercise therapy, stretching, postural correction.
Targeted techniques: Dry needling, taping, vertebral traction.
Supportive modalities: Electrotherapy, chronic pain management.
We work with local businesses to provide a first class service, to reduce work-related injury and increase efficiency amongst staff. We can help employers to maintain staff health and wellbeing.
Get in touch with us today for more information on how we can support your business.
Our hand therapists are registered Physiotherapists who are specialists in the treatment of upper extremity conditions.
Hand therapy is the non-surgical management of hand disorders and injuries using physical methods such as exercise, splinting and wound care. Hand therapists also treat other upper limb disorders that affect hand function.
Hand therapy may include scar and wound management, functional retraining, splinting, advice on activities of daily living, joint mobilisations, stretching, active and resisted exercises, ultrasound, pain management and education.
Hand therapy has a crucial role in the recovery from injury of the hand or wrist, and in the recovery from upper limb surgical operations.
Generally initial assessments take up to 40 minutes and follow up appointments take 30 minutes. To get the best result, please come wearing clothing that will allow for our therapists to see and work on the area you are having problems with.
Bookings are required in order to see one of our therapists however you can pop into the clinic to make an appointment.
It is really important that you show up on time. This means all of our clients are to receive the best service.
If you are running late please contact us so we can see what we can do or alternatively re-book you in at a later time.
Charges apply for all patients. Your insurer may cover the surcharge.
Extra charges may be incurred for materials and/or if more time is required.
There is a $30 charge for no shows or late cancellations. This fee can be waived if you give us a 4 hours notice in advance that you cannot make the appointment.
*Costs may vary for materials used.
ACC Patients – Adults
ACC Patients – School Students
Private Hand Therapy
Private Physio
Private Podiatry
Community Services Card (ACC)
We are Southern Cross Easy-Claim partner. Easy-Claim partners provide a convenient way for Southern Cross members to claim for eligible day-to-day healthcare services at the time of purchase.
Just show your Member card (it’s on the app) or mention your number and we’ll do the rest. If your plan covers the product or service, they’ll reimburse the provider directly and you’ll only pay any remaining contribution you’re responsible for.
Southern Cross plans which cover physio treatment under Easy Claim are:
Easy claim provides 75% reimbursement of treatment costs, up to a maximum of $250 per year, per person.
